Frequently Asked Questions
What is Aly Kaye Essentials?
Aly Kaye Essentials is a beauty brand dedicated to creating simple, high-quality essentials that combine effective ingredients with effortless beauty. Our first product, Goddess Glow Lip Oil, was created to deliver hydration, comfort, and shine in one lightweight formula.
What inspired Goddess Glow Lip Oil?
Founder, Alyson Kaye, struggled to find lip products that felt as good as they looked. After experiencing irritation from many beauty products and researching gentler alternatives, she created a fragrance-free lip oil designed to nourish lips with carefully selected ingredients while delivering a beautiful glossy finish.
Where are your products made?
Goddess Glow Lip Oil is proudly made in the USA using carefully selected ingredients and quality manufacturing standards.
Is Goddess Glow Lip Oil clean and cruelty-free?
Yes! Our formula is fragrance-free, vegan, cruelty-free, paraben-free, gluten-free, and kosher. It's also enriched with Vitamin E, Apricot Seed Oil, and Jojoba Seed Oil to help nourish and moisturize your lips.
How long does shipping take?
Orders are processed within 1–2 business days. Once shipped, most orders arrive within 3–5 business days. You'll receive a tracking email as soon as your order is on its way.
Do you offer free shipping?
Yes! We offer FREE shipping on all orders over $40. Shipping costs for smaller orders are calculated at checkout.
Can I return or exchange my order?
Due to the nature of our products, we do not offer general returns or exchanges. However, if your order arrives damaged, defective, or incorrect, please contact us right away and we'll work with you to make it right.
What should I do if there's an issue with my order?
Please inspect your order as soon as it arrives. If anything is damaged, defective, or incorrect, contact us as soon as possible at alykayeessentials@gmail.com so our team can review the issue and assist you.